Welcome to Callveriq Conversations

Boni Noronha, Head of Digital at Axis Mutual Fund, on digital transformation, fintech, investor confidence & AI in mutual funds. Watch on Callveriq Conversations.

Sweety Samaiya, SVP at Kotak Mahindra Bank, on digital wealth management, investing, AI in financial services & the future of fintech. Watch on Callveriq Conversations.

🎙️ In this episode of Callveriq Conversations, the speaker speaks with Ramesh Rajapur, Head of Business Transformation, Process Governance & Customer Experience at SBI General Insurance. After spending 36 years at State Bank of India managing large-scale banking operations—including ₹1.93 trillion in business and international operations across 37 countries—Ramesh now leads transformation at one of India’s fastest-growing insurers. This conversation explores leadership transitions, customer experience at scale, insurance transformation, and where AI and automation are creating impact.