Speech-to-text Built for How India Speaks

Accurate transcription across Indian languages, code-mixed speech, and real-world telephony audio. Structured output your systems can depend on, live or after the fact.
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Callveriq STT
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Demo works with Hindi, Hinglish & English

Speech-to-text that works the way conversations do

Callveriq STT handles real conversations - accents, noise, and interruptions - and produces structured output your systems can depend on.

Built for Indian audio conditions.
Trained on live telephony data from Indian contact centers, not studio recordings. Handles noise, accents, and poor connections reliably.
India speaks in many languages. So does Callveriq.
Code-mixed, multilingual, and regional speech is handled natively without manual language tagging per call.
One API for every stage.
Use the same API for streaming live conversations or processing recorded audio. No separate pipelines to maintain.
Output your systems can depend on.
Schema-stable transcripts that don't change structure between calls, languages, or audio conditions.
Language Support

Built for Indian languages

Indian conversations switch languages naturally. Callveriq STT handles code-mixed, multilingual speech without manual language tagging per call.

Hindi
English
Telugu
Tamil
Marathi
Speech input Hindi
"I need help with my insurance policy"
Transcript
मुझे अपनी बीमा पॉलिसी में मदद चाहिए

Why Indian language support is different here

Trained on live telephony data from Indian contact centers, not studio recordings
Handles natural Hinglish, Tanglish, and regional code-switching, not just monolingual audio
Automatic language detection, no need to declare the language upfront per call
Capabilities

Turn conversations into reliable, structured transcripts

Everything you need from raw audio to production-ready output in a single API.

High-accuracy transcription
Up to 95%+ WER on noisy Indian call-centre audio
Real-time streaming & batch
WebSocket for live calls, REST API for recordings
Speaker diarization
Automatically label each speaker across multi-party calls
Utterance-level timestamps
Know exactly when each word was spoken, to the millisecond
Language detection & control
Auto-detect or pin the language for consistent output
Schema-stable JSON output
Predictable structure every time — no parsing surprises
Use Cases

Applied across live conversations and post-call workflows

Batch

Post-call processing (Batch)

Process conversations after they end to unlock insights, improve quality, and power analytics and compliance workflows.

Common scenarios
Contact center call recordings
Sales and support audits
QA and coaching workflows
Compliance archives
Why it works
Cost-efficient at scale
Consistent transcript structure
Easy downstream ingestion
Real-time

Real-time voicebots

Support voicebots and conversational systems that need to understand users as they speak, with low-latency streaming transcription.

Common scenarios
Voice bots and virtual agents
IVR with live understanding
Conversational automation
Real-time intent routing
Why it works
Low-latency transcription
Handles interruptions naturally
Clean speaker turns
Output Modes

Same audio. Four ways to use it.

01
Transcribe

Formatted transcript with number normalization.

"Sir aapka policy number hai 4521"
02
Translate

Indic language audio converted to English text.

"Sir your policy number is 4521"
03
Transliterate

Indian language speech written in English letters.

"Sir aapka policy number hai char paanch do ek"
04
Verbatim

Preserves fillers, pauses, and spoken numbers exactly as heard.

"Sir aapka... haan... policy number hai char paanch do ek"

Trusted by B2C Leaders Who Get It

​"Definitely, we can recommend Callveriq. The team is helpful - they proactively solve problems, and there's real value addition."
Preeti
Preeti Singh
Quality Assurance Lead
Rishikesh Sakarkar
Co-Founder & Business Officer
Read Casestudy
INDUSTRY
Billing and invoicing software
CONTACT CENTER SIZE
121+
FOUNDED
2022
"100% of calls now getting audited"​
"In the earlier scenario, only 5% of calls were getting audited. Now we have 100% calls getting audited."
Preeti
Preeti Singh
Quality Assurance Lead
Prasad Pimpley
Digital Business, Kotak Life
Read Casestudy
INDUSTRY
Life Insurance
CONTACT CENTER SIZE
20k+
FOUNDED
2000
Livpure logo
“With Callveriq, we expanded from manually auditing just 2% of calls to 100% coverage through AI-powered audits. This insight reduced social media escalations by 50% within a year.”
Preeti
Preeti Singh
Quality Assurance Lead
Preeti Singh
Quality Assurance Lead
Read Casestudy
INDUSTRY
Consumer Electronics
CONTACT CENTER SIZE
350+
FOUNDED
2011
"callveriq.com helped us scale our call audit coverage from 1.5% to nearly 30%, enabling real-time feedback and better agent performance. Their AI-powered LMS was a game-changer, automatically creating personalized training from call data. The team has been a true partner, constantly sharing valuable insights and helping us improve key metrics like AHT and CSAT."
Preeti
Preeti Singh
Quality Assurance Lead
Mohit Sidhwani
Head of Customer Experience
“Callveriq has transformed the way we manage quality, collaboration, and communication.”
Before Callveriq, our QA process was scattered across Google Forms and our CRM, making audits, updates, and insights extremely time-consuming. With Callveriq, everything is now centralized - audits, PKTs, and process updates are easily accessible on one platform. We can make instant changes to audit forms without tech support, and all call recordings are readily available for review and insights. The ability to fill both Audit and Governance Forms simultaneously has boosted QA efficiency, while Team Leads can now track compliance independently.
Suyash Talekar
Customer Success Lead, Traya
“It's like having a virtual assistant for every rep and manager.”
callveriq.com captures and analyzes every customer interaction - voice, video, and email. With Callveriq, we’ve eliminated scattered insights, improved sales performance, accelerated onboarding, and even automated CRM updates. We no longer miss a single insight.
Nithin S
Senior Executive, Fyers
callveriq.com has transformed our audit process.
The audit dashboard gives us real-time insights with multiple metrics, making it easier for agents to stay updated on manual audits. What used to be time-consuming manual work in Google Sheets is now streamlined, efficient, and insightful thanks to callveriq.com.
Naresh C
Quality executive, Vyapar
Before Callveriq, we lacked visibility into why leads were being closed incorrectly, which made it difficult to identify missed business opportunities and impacted both conversions and forecasting accuracy. With Callveriq’s AI-driven insights, we can now spot genuine buying intent, recover lost leads, and take timely action. This has significantly improved our sales efficiency and reduced revenue leakage. A major advantage has been the alignment it’s created across sales, quality, and business teams- everyone now works with the same reliable data.
Hardik Singh
Functional Head– Quality & Training, Physics Wallah
“callveriq.com makes reporting effortless - with expert support every step of the way.”
From setup to daily use, callveriq.com delivers a seamless experience. The platform simplifies report generation, delivers clear dashboard insights, and helps us track performance with precision. Plus, their support team is always responsive and reliable, making adoption smooth and stress-free."
Suraj M
Quality Analyst, Bombay shirt company
Before Callveriq, our quality reviews were entirely manual and limited to a small sample of calls, making it hard to identify patterns or spot missed sales opportunities. With Callveriq, we can now analyze every call automatically and gain complete visibility into how agents handle leads. The platform helps us flag missed opportunities, provide targeted feedback, and ensure consistent, objective QA scoring. Our reviews are now faster, more accurate, and far more insightful.
Berkha & Devayani
AM- Quality Assurance, Physics Wallah
Before Callveriq, it was difficult to link quality insights with training outcomes, making it hard to measure how coaching impacted performance and slowing down new agent ramp-up. With Callveriq, we can now quickly identify skill gaps that affect conversions and deliver targeted, effective coaching. Training has become more focused, and we’re excited to explore Callveriq’s LMS capabilities to integrate quality and learning on a single platform. The results have been tangible in both agent performance and efficiency. The Callveriq team has been highly responsive, open to feedback, and proactive in tailoring the platform to our needs.
Ravi Sachan
Senior Manager– Quality & Training, Physics Wallah
​"Definitely, we can recommend Callveriq."
The team is helpful - they proactively solve problems, and there's real value addition.
Rishikesh Sakarkar
Co-Founder & Business Officer
Preeti Singh
Quality Assurance Lead
Read Casestudy
INDUSTRY
Billing software
CONTACT CENTER SIZE
121+
FOUNDED
2022
"100% of calls now getting audited"​
"In the earlier scenario, only 5% of calls were getting audited. Now we have 100% calls getting audited."
Prasad Pimpley
Digital Business
Preeti Singh
Quality Assurance Lead
Read Casestudy
INDUSTRY
Life Insurance
CONTACT CENTER SIZE
20k+
FOUNDED
2000
Livpure logo
“With Callveriq, we expanded from manually auditing just 2% of calls to 100% coverage through AI-powered audits. This insight reduced social media escalations by 50% within a year.”
Preeti
Preeti Singh
Quality Assurance Lead
Preeti Singh
Quality Assurance Lead
Read Casestudy
INDUSTRY
Consumer Electronics
CONTACT CENTER SIZE
350+
FOUNDED
2011
"callveriq.com helped us scale our call audit coverage from 1.5% to nearly 30%, enabling real-time feedback and better agent performance. Their AI-powered LMS was a game-changer, automatically creating personalized training from call data."
Mohit-vyapar
Mohit Sidhwani
Head of Customer Experience
"Callveriq has transformed the way we manage quality, collaboration, and communication."
Our QA process was scattered across Google Forms and our CRM. With Callveriq, audits, updates, and call recordings are available in one place. We can update forms without tech support and help Team Leads track compliance independently, making QA much more efficient.
Suyash Talekar
Customer Success Lead, Traya
“It's like having a virtual assistant for every rep and manager.”
callveriq.com captures and analyzes every customer interaction voice, video, and email. With Callveriq, we’ve eliminated scattered insights, improved sales performance and even automated CRM updates. We no longer miss a single insight.
Nithin S
Senior Executive, Fyers
"callveriq.com has transformed our audit process."
‍
The audit dashboard gives us real-time insights with multiple metrics, making it easier for agents to stay updated on manual audits. What used to be time-consuming manual work in Google Sheets is now streamlined, efficient, and insightful thanks to callveriq.com.
Naresh C
Quality executive, Vyapar
"We can now spot genuine buying intent, recover lost leads, and take timely action."
Before, we couldn’t see why leads were being closed incorrectly. With Callveriq, This has improved sales efficiency, reduced revenue leakage, and aligned our teams around reliable data.
Hardik Singh
Functional Head– Quality & Training, Physics Wallah
“callveriq.com makes reporting effortless with expert support every step of the way.”
callveriq.com delivers a seamless experience. The platform simplifies report generation, delivers clear dashboard insights, and helps us track performance with precision. Plus, their support team is always responsive and reliable, making adoption smooth and stress-free.
Suraj M
Quality Analyst, Bombay Shirt Company
"QA is now faster, more consistent, and more insightful."
Our manual reviews covered only a small sample of calls, making patterns and missed opportunities hard to spot. With Callveriq, we analyse every call, flag missed opportunities, and provide targeted feedback.
Berkha & Devayani
AM- Quality Assurance, Physics Wallah
"Now, we can quickly identify skill gaps and improve agent performance."
Before Callveriq, we struggled to connect quality insights with training and measure coaching impact. We’re also excited to use Callveriq’s LMS to bring quality and learning together. The team has been responsive and proactive throughout.
Ravi Sachan
Senior Manager– Quality & Training, Physics Wallah

Trusted. Rated. Celebrated.

Regional LeaderMomentum LeaderHigh PerformerBest ResultsBest SupportBest UsabilityMost Implementable
4.7/5
19th
Best Software Company in India
6th
LinkedIn Top Startup 2025

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