What makes Callveriq a great investment?

Transform your enterprise call center with Callveriq AI's in-house language model and cutting-edge automation. Reduce escalations, elevate customer experience, and improve business outcomes with Callveriq AI.

100%

Compliance Monitoring

25%

Increase in Retention Rate

27%

Increase in CSAT

17%

Increase in Collection Rate

12%

Increase in Repeat Purchases

21%

Increase in Sales

Callveriq AI Solves Business-Critical Challenges At Scale

Eliminate Compliance Violations

Reduce Misselling

Prevent Customer Escalations

Maintain Consistent Brand Reputation

Enhance Agent Performance

Decrease Ramp-up Time

Improve First-Call Resolutions

Faster Decision-Making

Why Do Enterprise Call Center Companies Choose Callveriq AI?

Proprietary Speech-to-Text LLM

Experience improved transcription accuracy and contextual understanding with our in-house pre-trained language model.

Empower agents, streamline operations, and unlock new possibilities with Gen AI. Handle faster summarizations, better predictions, and exceptional customer insights.

Automated Coaching

Experience personalized and targeted coaching for every agent. Automated peer-to-peer coaching sessions accelerate progress without human intervention.

Omnichannel Contact Center Software

Record and analyze conversations on call, chat, and email platforms. Get holistic customer intelligence across channels.

Real-Time AI

Experience real-time monitoring, guidance, and coaching on live calls. Real-Time Agent Assist and Supervisor Assist empower agents with AI support and live supervisor support.

Faster Call Summarization

Improve call center productivity by eliminating manual call summarization. Make more time for strategic after-call work, such as follow-ups and coaching.

Advanced Conversation Analytics Software

Identify agent parameters that drive conversions and retention. Create custom reports/charts and populate them in the dashboard with customizable filters.

Predicts Customer Potential

Qualify leads, measure customer satisfaction, and gauge the likelihood of debt repayment with a Gen-AI-powered scoring mechanism. Moreover, determine the reason for the score and the next actionable steps.

AI Insights

Deeper and more holistic analysis of customer interactions, trends, and opportunities. Generate feedback on what agents did well, where they can improve, and suggest next steps for the agent.

Mobile Application

Callveriq's versatile app empowers business managers and agents alike. While managers access agent performance and conversation data, agents can improve conversation quality with on-the-go coaching sessions.

Callveriq Datalabs

A data analytics team specializing in gathering customer data and generating business-specific, meaningful insights, including various drill-down options and city-wise, team-wise, and agent-level breakdowns.

Language Support

Grow your business with 70+ language support. Experience unmatched transcription accuracy with our proprietary language model that supports codemixed variations.

A team-wide solution

Agents

Uncover mistakes, errors, and challenges faster. Empower agents and improve performance with automated scoring, real-time guidance, AI-feedback, and coaching.

Managers

Proactively prevent escalations and ensure compliance. Tackle onboarding and reduce attrition. Automatically track and assign coaching sessions to bottom performers & non-compliant agents.

Improve efficiency in QA audit processes. Escalate compliance violations faster and avoid putting the brand's reputation at risk. Drive optimal agent performance by tracking top and low-performing agents.

Leaders

Level up customer experience that drives new customers and reduces churn. Observe a reduction in the sales cycle and deal closures. Reduce time and money spent on manual interventions.

Power Your Contact Center With Callveriq AI

Use Cases

Callveriq for Sales

Reduce sales cycle by replicating revenue-driving behavior and answering customer concerns on the live call.

Callveriq for Support

Empower agents to reduce long hold times and improve first-call resolutions when handling customer queries.

Callveriq for Collections

Help agents respond better to customer reactions and collect more payments smoothly and empathetically.

Callveriq for Compliance

Invest in 100% compliance monitoring to detect fraud, mis-selling, and escalations.

Solutions

Callveriq for Edtech

Increase enrollments by empowering agents to better explain courses and the admission process.

Callveriq for Insuretch

Identify opportunities proactively to acquire and retain customers.

Callveriq for Healthcare

Create a patient-first experience with an added focus on empathetic conversations.

Callveriq for Fintech

Seamlessly handle inbound customer queries and outbound repayment reminder calls.

Callveriq for Hospitality & Travel

Create a team of agents that can convert with reduced hold times and minimal call transfers.

Callveriq for BPO

Enhance conversation quality by providing immediate and objective feedback, Streamline performance evaluations, reduce costs, and increase business efficiency.

Trusted by B2C Leaders Who Get It

"Definitely, we can recommend Callveriq. The team is helpful - they proactively solve problems, and there's real value addition."

Preeti Singh

Quality Assurance Lead

Read Casestudy

Rishikesh Sakarkar

Co-Founder & Business Officer

Read Casestudy

INDUSTRY

Billing and invoicing software

CONTACT CENTER SIZE

121+

FOUNDED

2022

"100% of calls now getting audited"

"In the earlier scenario, only 5% of calls were getting audited. Now we have 100% calls getting audited."

Preeti Singh

Quality Assurance Lead

Read Casestudy

Prasad Pimpley

Digital Business, Kotak Life

Read Casestudy

INDUSTRY

Life Insurance

CONTACT CENTER SIZE

20k+

FOUNDED

2000

“With Callveriq, we expanded from manually auditing just 2% of calls to 100% coverage through AI-powered audits. This insight reduced social media escalations by 50% within a year.”

Preeti Singh

Quality Assurance Lead

Read Casestudy

Preeti Singh

Quality Assurance Lead

Read Casestudy

INDUSTRY

Consumer Electronics

CONTACT CENTER SIZE

350+

FOUNDED

2011

"callveriq.com helped us scale our call audit coverage from 1.5% to nearly 30%, enabling real-time feedback and better agent performance. Their AI-powered LMS was a game-changer, automatically creating personalized training from call data. The team has been a true partner, constantly sharing valuable insights and helping us improve key metrics like AHT and CSAT."

Preeti Singh

Quality Assurance Lead

Read Casestudy

Mohit Sidhwani

Head of Customer Experience

“Callveriq has transformed the way we manage quality, collaboration, and communication.”

Before Callveriq, our QA process was scattered across Google Forms and our CRM, making audits, updates, and insights extremely time-consuming. With Callveriq, everything is now centralized - audits, PKTs, and process updates are easily accessible on one platform. We can make instant changes to audit forms without tech support, and all call recordings are readily available for review and insights. The ability to fill both Audit and Governance Forms simultaneously has boosted QA efficiency, while Team Leads can now track compliance independently.

Suyash Talekar

Customer Success Lead, Traya

“It's like having a virtual assistant for every rep and manager.”

callveriq.com captures and analyzes every customer interaction - voice, video, and email. With Callveriq, we’ve eliminated scattered insights, improved sales performance, accelerated onboarding, and even automated CRM updates. We no longer miss a single insight.

Nithin S

Senior Executive, Fyers

callveriq.com has transformed our audit process.

The audit dashboard gives us real-time insights with multiple metrics, making it easier for agents to stay updated on manual audits. What used to be time-consuming manual work in Google Sheets is now streamlined, efficient, and insightful thanks to callveriq.com.

Naresh C

Quality executive, Vyapar

Before Callveriq, we lacked visibility into why leads were being closed incorrectly, which made it difficult to identify missed business opportunities and impacted both conversions and forecasting accuracy. With Callveriq’s AI-driven insights, we can now spot genuine buying intent, recover lost leads, and take timely action. This has significantly improved our sales efficiency and reduced revenue leakage. A major advantage has been the alignment it’s created across sales, quality, and business teams- everyone now works with the same reliable data.

Hardik Singh

Functional Head– Quality & Training, Physics Wallah

“callveriq.com makes reporting effortless - with expert support every step of the way.”

From setup to daily use, callveriq.com delivers a seamless experience. The platform simplifies report generation, delivers clear dashboard insights, and helps us track performance with precision. Plus, their support team is always responsive and reliable, making adoption smooth and stress-free."

Suraj M

Quality Analyst, Bombay shirt company

Before Callveriq, our quality reviews were entirely manual and limited to a small sample of calls, making it hard to identify patterns or spot missed sales opportunities. With Callveriq, we can now analyze every call automatically and gain complete visibility into how agents handle leads. The platform helps us flag missed opportunities, provide targeted feedback, and ensure consistent, objective QA scoring. Our reviews are now faster, more accurate, and far more insightful.

Berkha & Devayani

AM- Quality Assurance, Physics Wallah

Before Callveriq, it was difficult to link quality insights with training outcomes, making it hard to measure how coaching impacted performance and slowing down new agent ramp-up. With Callveriq, we can now quickly identify skill gaps that affect conversions and deliver targeted, effective coaching. Training has become more focused, and we’re excited to explore Callveriq’s LMS capabilities to integrate quality and learning on a single platform. The results have been tangible in both agent performance and efficiency. The Callveriq team has been highly responsive, open to feedback, and proactive in tailoring the platform to our needs.

Ravi Sachan

Senior Manager– Quality & Training, Physics Wallah

"Definitely, we can recommend Callveriq."
The team is helpful - they proactively solve problems, and there's real value addition.

Rishikesh Sakarkar

Co-Founder & Business Officer

Read Casestudy

Preeti Singh

Quality Assurance Lead

Read Casestudy

INDUSTRY

Billing software

CONTACT CENTER SIZE

121+

FOUNDED

2022

"100% of calls now getting audited"
"In the earlier scenario, only 5% of calls were getting audited. Now we have 100% calls getting audited."

Prasad Pimpley

Digital Business

Read Casestudy

Preeti Singh

Quality Assurance Lead

Read Casestudy

INDUSTRY

Life Insurance

CONTACT CENTER SIZE

20k+

FOUNDED

2000

“With Callveriq, we expanded from manually auditing just 2% of calls to 100% coverage through AI-powered audits. This insight reduced social media escalations by 50% within a year.”

Preeti Singh

Quality Assurance Lead

Read Casestudy

Preeti Singh

Quality Assurance Lead

Read Casestudy

INDUSTRY

Consumer Electronics

CONTACT CENTER SIZE

350+

FOUNDED

2011

Mohit Sidhwani

Head of Customer Experience

"Callveriq has transformed the way we manage quality, collaboration, and communication."
Our QA process was scattered across Google Forms and our CRM. With Callveriq, audits, updates, and call recordings are available in one place. We can update forms without tech support and help Team Leads track compliance independently, making QA much more efficient.

Suyash Talekar

Customer Success Lead, Traya

“It's like having a virtual assistant for every rep and manager.”
callveriq.com captures and analyzes every customer interaction voice, video, and email. With Callveriq, we’ve eliminated scattered insights, improved sales performance and even automated CRM updates. We no longer miss a single insight.

Nithin S

Senior Executive, Fyers

"callveriq.com has transformed our audit process."
‍The audit dashboard gives us real-time insights with multiple metrics, making it easier for agents to stay updated on manual audits. What used to be time-consuming manual work in Google Sheets is now streamlined, efficient, and insightful thanks to callveriq.com.

Naresh C

Quality executive, Vyapar

"We can now spot genuine buying intent, recover lost leads, and take timely action."
Before, we couldn’t see why leads were being closed incorrectly. With Callveriq, This has improved sales efficiency, reduced revenue leakage, and aligned our teams around reliable data.

Hardik Singh

Functional Head– Quality & Training, Physics Wallah

“callveriq.com makes reporting effortless with expert support every step of the way.”
callveriq.com delivers a seamless experience. The platform simplifies report generation, delivers clear dashboard insights, and helps us track performance with precision. Plus, their support team is always responsive and reliable, making adoption smooth and stress-free.

Suraj M

Quality Analyst, Bombay Shirt Company

"QA is now faster, more consistent, and more insightful."
Our manual reviews covered only a small sample of calls, making patterns and missed opportunities hard to spot. With Callveriq, we analyse every call, flag missed opportunities, and provide targeted feedback.

Berkha & Devayani

AM- Quality Assurance, Physics Wallah

"Now, we can quickly identify skill gaps and improve agent performance."
Before Callveriq, we struggled to connect quality insights with training and measure coaching impact. We’re also excited to use Callveriq’s LMS to bring quality and learning together. The team has been responsive and proactive throughout.

Ravi Sachan

Senior Manager– Quality & Training, Physics Wallah